Refund policy
Returns We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging.Â
Process To initiate a return, contact us at support@kappastock.com with your order number. We'll provide a return shipping label and instructions.
Refunds Once we receive and inspect your return, we'll process your refund within 5-10 business days to your original payment method.
Non-Returnable Items
- Clearance or final sale items
- Opened or used products
- Items without original packaging
Shipping Costs Original shipping charges are non-refundable. Return shipping is free for defective or incorrect items; otherwise, a return shipping fee may apply.
Exchanges We currently replace items if they're defective or damaged. Contact us to arrange an exchange.
Questions Contact us at support@kappastock.com for any return-related questions.